Business rates
Business rates checked, not just paid
Business rates are often the biggest bill after rent — and the valuation behind them isn't always right. We look at your rates bill, check the rateable value against similar shops nearby, check reliefs such as Small Business Rate Relief, and help you challenge it if it's wrong.
Check the valuation
We compare your rateable value with similar premises on your street and area.
Check the reliefs
Small Business Rate Relief and other reliefs can reduce or remove the bill — many shops never claim.
Challenge properly
If something looks wrong, we help you through the Check, Challenge, Appeal process.
What we look at first
- Rateable value and how it was set
- Reliefs applied (or missing)
- Change of occupier dates
- Floor area and use description
- Similar shops' valuations nearby
- Any arrears or wrong charges
Questions shop owners ask us
Can my rates really go down?+
Sometimes. If the valuation or reliefs are wrong, yes — and if they're right, we'll tell you so.
Do I have to pay anything to ask?+
No. Send us the bill and we'll tell you whether it's worth looking at.
Start with your latest business rates bill
Fill in the form and we'll call you back, usually the same working day. Or call 0330 043 2101.